Questions We Hear From Families
We know this journey can feel overwhelming. Here are answers to the questions we hear most. If you don't find what you're looking for, we are always here to help.
About Simple Advocate
What we are, who we help, and how we think about support.
Getting Started
You do not need to have everything figured out before you begin.
Organize vs Prepare
Two plans, one connected system. Here is how to choose.
Privacy and Security
We understand families are uploading deeply personal information about their children. Protecting that information is one of our highest priorities.
Billing and Subscription
Simple, honest pricing with no surprises.
Using the Platform
Practical questions about how the platform works day to day.
HSA and FSA Reimbursement
Information for families who may be able to use health savings or flexible spending accounts.
Guides, Resources & Support
Members have access to a full library of parent guides, the Advocate Hub, and a Help Center covering IEPs, evaluations, parent rights, school advocacy, therapy navigation, and more. All written in plain, supportive language designed for families.
Still have questions? We're happy to help.
Contact our support team